Accelerate Growth with Our Oracle B2B & B2C Service Expertise
Drive operational excellence and customer satisfaction with BUSoft’s end-to-end Oracle B2B and B2C service solutions crafted to streamline processes, enhance engagement, and scale your business.
Our Customers
Building Successful B2B and B2C Oracle Service Solutions
Discover how BUSoft’s Oracle expertise and Digital Innovation Lab transform ideas into scalable, impactful solutions that accelerate service excellence and business growth.
Oracle Service Cloud B2B & B2C Implementation
We have deep expertise and experience in delivering Oracle B2C and B2B solutions across various industries to attain a high degree of customer experience (CX) gains. Our Oracle service cloud development and implementation services have a global recognition being the top of the line partner for global organizations. We have carried out 100+ Oracle service implementations all across the globe.
Build MVPs with Oracle Services
Transform your ideas into scalable, market-ready solutions with expert support and cutting-edge tools.
AI/ML Solutions
Artificial Intelligence Technology Solutions
The future is AI and make your business keep at it with the most tailored solutions that enhances your business operations and market position. Don’t stop at limits go beyond and here’s how we do it together
Implement the Best Oracle Strategy
Adopt a proven strategy to enhance your B2B and B2C service capabilities, streamline operations, and transform innovative ideas into measurable results.
Customer Portal Customization
Customization of widgets, Responsive Design
Agent Desktop Configuration
Setting up Profiles, Knowledge Bases, Reports, Surveys, Cloud Monitor, Incident Management
Add-in Development
Develop custom screens, implement complex business rules and real time external system integration, BUI Extension development
Upgrades & Migrations
Customer Portal Redesign, framework migration and testing related to upgrades
External System Integration
Develop tools for push and pull of data from external systems, payment gateway integration, SendGrid, SMS Integration
Advanced Features
Engagement Engine, CPM based rules, PTA, SLA Management, Discussion Boards, Campaign Managements, Chat, Co Browse, Reports Analytics, OPA, Oracle Digital Assistance Implementation
Our Proven Workflow for Oracle Solutions
Streamline Your Innovation Journey with Our Proven Oracle Workflow/ BUSoft Delivers Tailored Solutions for Lasting Impact.
Discovery
Explore Resources on Building a Successful Digital Innovation Lab
The CXO Playbook: Hiring the Right Mix of Onshore + Offshore Developers for Scalable Teams
Real Stories. Real Impact.
Discover how our work is making a difference.
“Stephen Pickett”
Connect Assist has worked with BU Soft Tech for over 5 years as our Oracle Service Cloud implementation partner; they are an integral part of our business and we work together as colleagues, more than partners. They are far more than technology experts – they are conscientious and hardworking, and very reliable, which puts them head and shoulders above their peers.
“Sonya Sunny Gonzales”
Since I have used other childcare management solutions before trying 1Core, I will say that 1Core offers the most features.