We have deep expertise and experience in delivering Oracle B2C and B2B solutions across various industries to attain a high degree of customer experience (CX) gains. Our Oracle service cloud development and implementation services have a global recognition being the top of the line partner for global organizations. We have carried out 100+ Oracle service implementations all across the globe.
Customization of widgets, Responsive Design
Setting up Profiles, Knowledge Bases, Reports, Surveys, Cloud Monitor, Incident Management
Develop custom screens, implement complex business rules and real time external system integration, BUI Extension development
Customer Portal Redesign, framework migration and testing related to upgrades
Develop tools for push and pull of data from external systems, payment gateway integration, SendGrid, SMS Integration
Engagement Engine, CPM based rules, PTA, SLA Management, Discussion Boards, Campaign Managements, Chat, Co Browse, Reports Analytics, OPA, Oracle Digital Assistance Implementation
